Privacy Policy
This Privacy Policy describes how Deliverable ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at deliverable.services (the "Service") and engage with our digital marketing and agency services.
1. Information We Collect
Personal Information
When you interact with our Service, we may collect the following types of personal information:
Contact Information: Name, email address, phone number, company name, and business address
Communication Data: Messages, inquiries, and correspondence you send to us
Account Information: Username, password, and profile details if you create an account
Service Data: Information about requested services, project details, and preferences
Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
Usage Information
We automatically collect certain information when you visit our website:
Device Information: IP address, browser type and version, operating system, device identifiers
Website Usage: Pages visited, time spent on pages, click-through rates, referral sources
Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies for user experience and analytics
2. How We Use Your Information
We use your personal information for the following purposes:
Service Delivery:
To provide digital marketing, web development, and agency services; manage client relationships; process payments; and communicate project updates.
Business Operations :
To analyze website performance, conduct market research, ensure security, and comply with legal obligations.
Marketing and Communications :
To send newsletters, promotional materials, and personalized content based on your interests (with consent).
3. Legal Basis for Processing
Under applicable laws—including GDPR and India's Digital Personal Data Protection Act 2023—we process personal data based on:
Consent: When voluntarily provided or subscribed.
Contract Performance: To fulfill services you request.
Legitimate Interests: For analytics, business improvements, and security.
Legal Compliance: To satisfy regulatory requirements.
4. Information Sharing and Disclosure
We may share your personal information with:
Service Providers: Hosting, payment processors, email marketing platforms, analytics, and CRM tools.
Business Transfers: In case of merger, acquisition, or sale of assets.
Legal Requirements: When required by law or to protect rights and safety.
With Your Consent: For any other purposes you authorize.
5. Data Security
We implement technical and organizational measures—such as encryption, access controls, and regular assessments—to protect your data against unauthorized access, modification, or destruction. However, no internet transmission is completely secure.
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined, including:
Client data: Duration of our relationship plus three years for legal and tax compliance.
Marketing data: Until withdrawal of consent.
Analytics data: Aggregated data may be stored indefinitely.
Required retention periods under applicable laws.
Per India's 2025 rules, we will delete personal data of inactive users (no interaction for three years) after providing 48 hours' notice.
7. Your Rights and Choices
You have rights to:
Access & Portability: Request a copy of your data.
Correction: Update inaccurate information.
Deletion: Request erasure, subject to legal requirements.
Restriction & Objection: Limit processing or object to marketing.
Withdraw Consent: At any time for consent-based processing.
To exercise these rights, contact us at info@deliverable.services or +91 919 918 0101.
8. Cookies and Tracking Technologies
We use:
Essential Cookies: Core functionality.
Analytics Cookies: Usage insights.
Marketing Cookies: Personalized content.
Preference Cookies: Saved settings.
Manage cookies via browser settings; disabling may affect functionality.
9. Third-Party Links
Our site may link to external websites. We are not responsible for their privacy practices. Please review their policies.
10. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from children. If you believe we have, contact us immediately.
For minors or persons with disabilities, verifiable parental or guardian consent is required under India's 2025 rules.
11. International Data Transfers
We may transfer data internationally with appropriate safeguards per GDPR and India's DPDP Act. Cross-border transfers comply with government guidelines.
12. Data Breach Notification
In a breach posing risk to rights and freedoms, we will notify authorities within 72 hours and inform affected individuals without undue delay, while mitigating further impact.
13. Updates to This Privacy Policy
We may update this policy to reflect legal or operational changes. We will post the updated policy online, notify you of material changes, and update the "Last Updated" date.
Continued use after changes constitutes acceptance.
14. Contact Information
For questions or requests regarding this Privacy Policy:
This Privacy Policy is designed to comply with GDPR, India's Digital Personal Data Protection Act 2023, and other relevant laws. By using our services, you acknowledge that you have read and understood this Privacy Policy.