ShopReel FAQs

1. Do I need coding skills?

No. Add widgets from the Shopify theme editor.

2. Will it slow my store?

Videos load lazily and only play when visible.

3. Which themes work?

Any Online Store 2.0 theme.

4. Can I import from TikTok and Instagram?

Yes. Paste a link or connect your account, or upload files directly.

5. What happens if I exceed my view limit?

Videos keep working and we notify you to upgrade. There are no overage fees.

6. Can I cancel anytime?

Yes. Billing is handled through Shopify, and you can uninstall at any time.